Customer Validation
Customer Validation Tool: Test Product Directions Before You Build
Generate a research-grade customer discovery survey from any point on your product map. Share it with real people. Responses flow back into your session in real time. If customers invalidate your direction, Bandos acts as your pivot engine, generating a completely new path based on their actual feedback.
A survey your respondents will actually finish
Respondents see a clean, focused page with one question at a time. Whether it is open text, 1-to-5 scales, yes/no, or multiple choice, progress tracking shows exactly how much is left. Average completion is under a minute.
There is no Bandos account required and no app to download. You just send a link that works instantly on any device.
How it works
Four steps. No external tools. Real customer feedback flows directly into your continuous discovery map.
Generate from any node
Click any node on your map and generate a validation survey in one click. Bandos analyzes the assumptions embedded in that specific node and creates research-grade questions automatically. It utilizes proven methodologies like The Mom Test and Jobs-to-be-Done to ensure you are testing for true product-market fit.
Share with real people
Copy the public link or send it directly by email. No respondent accounts are needed. Anyone with the link can respond from any device. Bandos even shows an estimated completion time so respondents know exactly what to expect before they start.
Watch insights arrive in real time
Responses sync back to your map the exact moment they are submitted. Visual charts break down scale ratings, yes/no splits, and multiple-choice distributions. Open responses surface in full context. When you need to share the findings, you can instantly export a clean PDF.
The Pivot Engine
This is where the magic happens. If the data completely invalidates your core assumption, you are not left at a dead end. Bandos analyzes the actual text of what your customers said they needed instead, and automatically generates a new, data-backed branch on your mind-map. It turns a failed validation into your next best product direction.
What makes this different from a generic survey tool
If you use Google Forms, Typeform, or SurveyMonkey for customer discovery, you are using a dumb, blank slate. Bandos is not just hosting a form — it is an active research partner that generates the exact right questions for your stage, your audience, and your specific assumptions.
AI writes the questions for you
Bandos detects your context. It knows if you are B2B or B2C, early-stage or refined, exploring a persona or testing a concrete idea. Early ideas get pure problem validation. Mature ideas get solution-fit and UX expectation probes. You never have to stare at a blank page and write a survey from scratch again.
Works in any language
Surveys generate in the exact same language as your persona and project context. If your target customer speaks Norwegian or Portuguese, your survey speaks it too. There is no manual translation step required.
Behavioral questions, not opinion polls
Every single question is grounded in past behavior, not hypotheticals. Bandos asks what people have actually done, not what they claim they would do in the future. This is the fundamental difference between hard data you can build a company on and soft data that just tells you what you want to hear.
Anonymous by default
Respondent data is never stored. There are no raw IPs and no personal information collected. Respondents answer with brutal honesty because they know absolutely nothing is tracked back to them.
Related: See the full process · Product ideation tool
Validate before you build.
Free to start. Generate your first customer discovery survey in minutes.
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